Remote Work
Remote Work
Honest writing about product, operations, leadership, and the career in between.
Communication
Communication
Agile
Operations
Better to Over-Communicate Than Under: A Lesson from the Train
I’ve spent enough time on Australian and British trains to notice something peculiar about how they talk to passengers. In …
Read moreHow to Write a Status Update That People Actually Read
Most status updates are written for the writer’s benefit, not the reader’s. They’re chronological recitations of …
Read moreThe Stand-Up That Isn't Standing Anyone Up
The daily stand-up has a reputation problem. People hate it. Every “how to improve your stand-ups” article gets …
Read moreWhat Good Operations Actually Looks Like in a Remote-First Company
Good operations in a remote-first company is mostly invisible. You notice it by its absence. You’re not frantically Slacking …
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